About

About the gold

Godbex only deals in LBMA approved Good Delivery gold bars, produced by certified refiners, such as Argor Heraeus (Switzerland), PAMP (Switzerland), Austrian Mint (Austria) and Heraeus (Germany). The Good Delivery standard is widely recognized as representing the de facto standard for the quality of gold bars. The certificate is stamped on gold bars and includes logo of the mint, country of origin, weight, fineness (999.9), assayer mark and the serial number that marks it as unique. Good Delivery bars are those that meet the standards set by the London Bullion Market Association (LBMA). These rules and regulations are designed to establish quality control in the production of gold bars worldwide.

In the refining industry, accreditation on the LBMA Good Delivery List is widely recognized as the benchmark standard for the quality of gold and silver bars, due to the stringent criteria that an applicant must satisfy. Regular proactive monitoring is undertaken of refiners on the List, which further enhances the reputation of refiners listed. The List is used by many precious metals exchanges around the world to define in whole, or in part, the refiners whose gold and silver bars are accepted in their own markets.

In most countries bullion gold is exempted from VAT. In order to promote the use of gold as a financial instrument, European Union introduced a tax exemption for supplies of bullion gold in all member countries. Meanwhile, gold is a subject to taxation in some other countries based on their own legislation.


Products

Godbex allows you to trade in gold, silver, platinum and palladium bars, produced by certified refiners, such as Argor Heraeus (Switzerland), PAMP (Switzerland), Austrian Mint (Austria) and Heraeus (Germany). Therefore, we have standardized the quality of bullion bars you can trade with and made sure our users are provided with the best quality products on the market, with a high level of liquidity all over the world.


Precious metal Fineness Certified Refiner Mass in grams
Gold 0.9999 Argor Heraeus (Switzerland)
PAMP (Switzerland)
Austrian Mint (Austria)
Heraeus (Germany)
1, 2, 5, 10, 20, 31.1035 (1 Troy Ounce), 50, 100, 250, 500, 1000, 5000
Silver 0.999 Argor Heraeus (Switzerland)
PAMP (Switzerland)
Austrian Mint (Austria)
Heraeus (Germany)
31.1035 (1 Troy Ounce), 50, 100, 250, 500, 1000, 5000
Platinum 0.995 Argor Heraeus (Switzerland)
PAMP (Switzerland)
Austrian Mint (Austria)
Heraeus (Germany)
31.1035 (1 Troy Ounce), 50, 100, 500, 1000
Palladium 0.995 Argor Heraeus (Switzerland)
PAMP (Switzerland)
Austrian Mint (Austria)
Heraeus (Germany)
31.1035 (1 Troy Ounce), 50, 100, 500, 1000

The certificate is stamped on each bullion bar and it includes logo of the mint, country of origin, weight, fineness, assayer mark and the serial number that marks it as unique. All bars are allocated and basing on serial numbers users are able to know exactly which bars we store on their behalf in our secured and fully insured vaults. Serial numbers of the bullion bars you own are available through Godbex account.


How it works

After registering to Godbex platform and completing the verification process you are able to deposit fiat currency or bullion bars to your account. Bullion bar deposit can be made personally or via Fedex, while fiat currency deposit can be made via bank transfer (EU SEPA or international bank transfer). Then, you can either buy or sell bullion bars by placing orders under your terms. We offer several trading options, from simple ones to more advanced options, including Auto Orders. If you do not prefer trading you have the option to just buy the bullion bars by chosing an option ''Instant Buy''. You can withdraw your bullion bars or fiat curreny at any time. Withdrawal options are the same as deposit options.

Delivery methods and costs

We deliver bullion bars worldwide via Fedex. Bullion bars are delivered to your registered personal or business address (in case you registered as a company). Our packages are fully insured, discretely wrapped and traceable. A signature will be required upon delivery. If the package is being delivered and you are not at home, a calling card will be left and the package can subsequently be collected from your local Fedex office or redelivered. We have additional insurance to cover any losses that might be incurred, above and beyond the standard insurance level supplied by Fedex, so you will not be liable for any loss. The average waiting time to receive your bullion bars, from the time of the withdrawal request being placed, is usually within 3-5 business days, depending on your location. Please see our fee schedule to learn more about shipping costs. In case you like to deposit bullion bars to your account via Fedex, you organize Fedex delivery by yourself. The package must be fully insured and traceable. When you activate a bullion bar deposit request on your Godbex account you must fill in the tracking number in the comment section. Therefore, you should contact your local Fedex office and obtain a tracking number prior to make a deposit request on your account. Package must be handed to Fedex within 48 hours from time of deposit request on your Godbex account.

Vaulting

Every bullion bar that we held on your behalf is fully allocated, therefore all the bars are 100 % physically present at the storage facility. You will be provided with the serial numbers of bullion bars you own through your Godbex account. Your precious metals remain physically on-site and are available to ship to your address whenever you choose. Godbex has several private storage facilities around the world, which are operated by international firm Loomis (a leading specialist for international precious metals logistics and vaulting solutions). Vaults are audited once a month by external firm, as well as undergoing continuous internal audits, to ensure the safety of your investment. Godbex storage is completely independent from the banking system and from assets of the company Infostream d.o.o. Allocated storage of precious metals is fully covered by the insurance policy. In case the company Infostream d.o.o. becomes insolvent your precious metals are not at risk as they are not part of the bankruptcy estate.


Auditing

We aim to provide the highest levels of transparency and, at the same time, to maintain strong privacy for our users. We have implemented a strong system of governance and audit trail in order to protect the precious metals held on behalf of our users. It is required that our users have allocated 100 % ownership of their bullion bars and that users know their metals are stored in the safest and most private way possible.

Once a month a third-party independent and well-recognized auditor performs in person an audit in Godbex vaults. The auditor compares the individual bullion bars that are stored in vaults against a list supplied by our team. The list is generated automatically from our trading platform basing on precious metals deposits, withdrawals and executed orders. Under no circumstances the list can be modified in any way and is protected with passwords, which only few and known responsible persons in our company have. The list includes the manufacturing refinery, weight, fineness (999.9), assayer mark and the serial number. This audit is additionally verified by an agent of the vault company who signs off on the Certificate of Deposit with the sight verification auditor. The auditor provides an independent audited Certificate of Audit. The certificate verifies that bullion bars allocated to users reflect the exact quantity and quality of the bars as provided in the list.

Copies of Certificate of Audit, Certificate of Deposit and Proof of Insurance are available to users within their secure online accounts and upon request. We consider publishing public information about metal held in custody on behalf of users is a breach of user privacy. Godbex users appreciate the fact that we are not advertising publicly how much metal they have or how much metal Godbex is a custodian of.


Referral program

When you recommend Godbex to others you earn free money. Here is how. After your account has been verified you can generate your personal referral link, which you can share with your friends, family, coworkers and others. When someone signs up using your link and starts trading you are rewarded with 20 % of the trading fees they pay. Furthermore, if your referred users recommend Godbex to someone else and they also start trading on Godbex, you will earn additional 5 % of the trading fees of that second tier users. You will be receiving referral comissions generated from your referred users' trading activity for 2 years, starting from the day the referred user starts trading.


Security

We take your privacy and security very seriously. Godbex keeps your account secure in several ways, but most importantly, you must make sure you use a random and secure password. Therefore, you should always use a strong password or passphrase and make sure that you are actually on Godbex web site and not on a site pretending to be.

Godbex uses SSL encryption to make sure you are actually on Godbex web site and to guarantee a completely encrypted and secure communication between your computer and Godbex servers. A small lock icon in the address bar will confirm that you are on the correct page. You can click on the lock to check if the certificate is valid and if it belongs to Godbex.

To secure your account you must use a two-factor authentication, which is a temporary six number password that only lasts for 30 seconds and is only available on your smart phone. To be able to use two-factor authenticatication you must download Google Authenticator application to your smart phone. The app is available for both IOS (App Store) and Android (Google Play).

When uploading user verification documents please use the form provided on Godbex. Under any circumstances you should not use emails or support tickets as they are not as secure as our document submission platform. All sensitive user verification documents you upload to Godbex system are stored in an isolated and highly secured servers and all data is encrypted with SHA/AES encryption.